BE HUMAN.
BE KIND.
MAKE A DIFFERENCE.

Open Opportunities

ANALYTICS
Job Purpose:

The Data Analyst / Data Scientist delivers analytical solutions using programming, data-mining, statistics, machine-learning and visualization techniques.

Duties and responsibilities:
  • Understanding complex analytic issues through discussion with operational staff
  • Constructing analytic datasets using SQL
  • Building and deploying machine learning models
  • Communicating findings through presentations and dashboards
  • The Data Scientist writes clean, performant, reusable code to perform to train and deploy models in cloud and on-prem environments
Qualifications:
  • Minimum 2-4 years of professional experience in healthcare or pharmaceutical industries working with electronic medical record data.
  • Experience programming at an intermediate to advanced skill level with a high-level programming language such as R or Python.
  • Experience programming at a basic to intermediate proficiency level in SQL.
  • Demonstrated ability to express complex analytical and technical information.
  • Demonstrated problem solving, analytical reasoning and decision-making skills.
  • Strong understanding and experience in researching and resolving data issues with a logical, instinctive, and problem-solving mentality working with large, complex and incomplete sources.
  • Exhibit strong project management skills and experience working independently on multiple projects with competing priorities and a strong commitment to meeting goals and deadlines.
  • Experience in healthcare machine learning is preferred.

PATIENT ENGAGEMENT CENTER

Are you articulate, friendly, and want to make a meaningful difference in people’s lives? Get personal fulfillment through artful conversations with no selling required. Encourage and support people on their journeys to improved health—all from the safety and comfort of your home. 

At Pleio, we believe we are making a difference in the lives of patients on prescription medications. Through GoodStart, we offer the delivery of a tailored support program to get patients on to a good routine. What we do drives us because it matters! The ideal candidate possesses the characteristics shared by all our contributors; altruistic, achievement-oriented, highly skilled crusader, articulate communicator, driven, and dedicated to the mission’s success.

Pleio’s GoodStarters are trained, empathetic mentorship professionals with communications experience. They are non-clinicians who create meaningful connections with patients through artfully scripted phone calls. They are instrumental in providing patients with human emotional support and encouragement when they need it the most. They receive personal fulfillment knowing they are helping someone.

Qualifications:
  • Strong verbal communications and interpersonal skills are required
  • Bilingual in Spanish
  • Analytical skills, creativity, ability to work efficiently under pressure in different kinds of projects
  • Possess keen decision-making & problem-solving skills
  • Advanced technical skills and experience with cloud environments.
  • Pass background, anti-bribery checks, and provide two professional references
  • Empathetic listening, diffusion techniques, and redirecting a conversation in a call

Take your cat herding skills and put them to good use! Do you find yourself to be the organizer of your family and friends? Take those leadership skills and organizational talents to develop a team of individuals making meaningful differences in peoples lives and health. All from the safety and comfort of your home.

At Pleio, we believe we are making a difference in the lives of patients on prescription medications. Through GoodStart, we offer the delivery of a tailored support program to get patients on to a good routine. What we do drives us because it matters! The ideal candidate possesses the characteristics shared by all our contributors; altruistic, achievement-oriented, highly skilled crusader, articulate communicator, driven, and dedicated to the mission’s success.

Pleio’s GoodStarters are trained, empathetic mentorship professionals with communications experience. They are non-clinicians who create meaningful connections with patients through artfully scripted phone calls. They are instrumental in providing patients with human emotional support and encouragement when they need it the most. They receive personal fulfillment knowing they are helping someone.

Qualifications:
  • Knowledge of cloud environments and ability to provide effective leadership to a team in a cloud environment.
  • Must have call center experience at the leadership level including an in-depth understanding of call center metrics, quality assurance, call center technology and terminology.
  • Sharp Business Acumen, Leadership, Team Building, Motivational Skills, Interpersonal & Communication Skills
  • Analytical Skills, Creativity, Ability to Work under Pressure and Efficiently
  • Must have strong decision-making & problem-solving skills.  Resourcefulness is a key
  • Performs call monitoring and monitoring data management system to compile and track performance at team and individual level
  • Performs call monitoring to identify calls to share with clients that showcase the positive impact of the programs
  • Provides actionable data to various internal support groups as needed
  • Bilingual in Spanish is a plus