BE HUMAN.
BE KIND.
MAKE A DIFFERENCE.

Open Opportunities

ANALYTICS
Job Purpose:

The Data Analyst / Data Scientist delivers analytical solutions using programming, data-mining, statistics, machine-learning and visualization techniques.

Duties and responsibilities:
  • Understanding complex analytic issues through discussion with operational staff
  • Constructing analytic datasets using SQL
  • Building and deploying machine learning models
  • Communicating findings through presentations and dashboards
  • The Data Scientist writes clean, performant, reusable code to perform to train and deploy models in cloud and on-prem environments
Qualifications:
  • Minimum 2-4 years of professional experience in healthcare or pharmaceutical industries working with electronic medical record data.
  • Experience programming at an intermediate to advanced skill level with a high-level programming language such as R or Python.
  • Experience programming at a basic to intermediate proficiency level in SQL.
  • Demonstrated ability to express complex analytical and technical information.
  • Demonstrated problem solving, analytical reasoning and decision-making skills.
  • Strong understanding and experience in researching and resolving data issues with a logical, instinctive, and problem-solving mentality working with large, complex and incomplete sources.
  • Exhibit strong project management skills and experience working independently on multiple projects with competing priorities and a strong commitment to meeting goals and deadlines.
  • Experience in healthcare machine learning is preferred.

Apply Now! Email recruiting@pleio.com with resume and cover letter. Be sure to include the title of the job you are applying for in the subject line. Good Luck!

PATIENT ENGAGEMENT CENTER

Be a Pleio GoodStarter

Be a Part of Something Bigger and Better. Work from Home!

Who We Are:

Individuals diagnosed with a chronic disease often feel overwhelmed, frustrated, and confused. Pleio helps patients overcome these emotional barriers and supports them in managing their new lifestyle. Leveraging our dedicated team of GoodStarters we meet patients where they are in their health journey.

GoodStarters conducts artfully scripted phone calls to connect and engage with patients, offering them emotional support, resources, and encouragement. By fostering meaningful connections, we aim to inspire positive health behaviors in our patient’s daily lives.

Who You Are:  

You are a doer of good, a creator of cheer, and an overall enthusiast. You spread joy like confetti. At Pleio, every day is an opportunity to spread kindness and ignite smiles. And we let you do it at your speed.

What to Expect?

Are you a compassionate, articulate, and empathetic individual looking to make a meaningful impact on people’s lives? As a GoodStarter at Pleio, you’ll engage in purposeful conversations that require no selling. Your role will be to encourage and support individuals on their path to improved health, providing the human connection they need.

Requirements:

  • Must currently reside in the United States and does not reside in one of the following states: WA, ND, OH, WY, CA.
  • Strong internet connection (At least 25 Mbps download 10 Mbps upload).
  • Experience with multitasking, able to handle upset customers, able to problem solve and provide timely updates.
  • Experience working in a remote or hybrid setting – self-sufficient.
  • Capable of following a script verbatim while sounding conversational.
  • Active listening skills and great communication.
  • Attention to detail and organizational skills.
  • Capable of passing a background check.
  • Laptop, Chromebook, or desktop computer running Windows 10 or higher (Macs, Netbooks, Tablets, and Smart Phones are not supported).
  • 2GHz processor, or better.
  • Your own USB headset with a microphone that plugs into your computer.

Responsibilities:

  • Must exceed call requirements to guarantee a minimum pay.
  • Utilize MS Teams, call center software, and cloud-based software for day-to-day tasks.
  • Execute on a high-volume of call attempts daily.
  • Initiate and execute acts of kindness, bringing happiness and delight to our patients.
  • Spread goodwill and create a sense of togetherness within our social community.
  • Brighten the lives of our patients.
  • Bring good intentions, boost positivity and cheer around you.
  • Spread kindness and compassion, encouraging everyone at Pleio to embrace the magic of giving, gratitude, and goodwill.

A Few Good Reasons to Choose Pleio (and Do Good!):

  • Opportunity with the Gig Economy: Work when you want while making a real difference from the comfort of your home office.
  • Full-Time/Part-Time Flexibility: Create your own schedule, choose your own hours, and be your own boss. It’s that easy.
  • Competitive Pay: GoodStarters make upwards of $15/hour with opportunities for incentives and growth.
  • Supplemental Income: Add extra money to your pocket by working peak hours (early morning, evening, or weekends). No selling required!
  • Help People in Real Life…For Real: Get paid to help people; it makes you feel good and makes the world better.
  • Excellent Team Culture: Enjoy a social network with group chats, virtual happy hours, and monthly contests with your fellow GoodStarters.
  • Be Supported: Pleio supports GoodStarters with the technology, behavioral science, and community to be successful.

Preferred Talents and Abilities:

  • 2 to 3 years of customer service experience with exceptional phone skills.
  • Strong verbal communication and interpersonal skills.
  • Analytical and creative problem-solving abilities.
  • Proficient decision-making skills.
  • Intermediate technical skills, including experience with cloud-based software.
  • High school or equivalent (preferred).
  • Bilingual in Spanish is a plus

Apply to be a GoodStarter today – do good and make money!

  

Take your cat herding skills and put them to good use! Do you find yourself to be the organizer of your family and friends? Take those leadership skills and organizational talents to develop a team of individuals making meaningful differences in peoples lives and health. All from the safety and comfort of your home.

At Pleio, we believe we are making a difference in the lives of patients on prescription medications. Through GoodStart, we offer the delivery of a tailored support program to get patients on to a good routine. What we do drives us because it matters! The ideal candidate possesses the characteristics shared by all our contributors; altruistic, achievement-oriented, highly skilled crusader, articulate communicator, driven, and dedicated to the mission’s success.

Pleio’s GoodStarters are trained, empathetic mentorship professionals with communications experience. They are non-clinicians who create meaningful connections with patients through artfully scripted phone calls. They are instrumental in providing patients with human emotional support and encouragement when they need it the most. They receive personal fulfillment knowing they are helping someone.

Qualifications:
  • Knowledge of cloud environments and ability to provide effective leadership to a team in a cloud environment.
  • Must have call center experience at the leadership level including an in-depth understanding of call center metrics, quality assurance, call center technology and terminology.
  • Sharp Business Acumen, Leadership, Team Building, Motivational Skills, Interpersonal & Communication Skills
  • Analytical Skills, Creativity, Ability to Work under Pressure and Efficiently
  • Must have strong decision-making & problem-solving skills.  Resourcefulness is a key
  • Performs call monitoring and monitoring data management system to compile and track performance at team and individual level
  • Performs call monitoring to identify calls to share with clients that showcase the positive impact of the programs
  • Provides actionable data to various internal support groups as needed
  • Bilingual in Spanish is a plus

Apply Now! Email recruiting@pleio.com with resume and cover letter. Be sure to include the title of the job you are applying for in the subject line. Good Luck!

SALES
Job Purpose:

At Pleio, we make a profound impact on people who are treating a broad range of health conditions, and we have 10 years of success.  Healthcare is complicated, and Pleio helps patients feel less overwhelmed so that they are empowered to take their medication as prescribed. With our proprietary pharmacy network data, we identify people on specific medications, and we reach them with human and digital solutions to improve the patient experience.

Duties and responsibilities:
  • Partner with the VP, Sales to manage sales preparation, outreach, and follow up
  • Use (easy to learn) proprietary company software to help prospect and identify appropriate pharma partners
  • Research current customers and prospects to identify needs and demonstrate how Pleio can solve client objectives
  • Leverage LinkedIn and other industry tools to build new company relationships with decision makers and influencers
  • Key contributor to Salesforce CRM system to manage company sales pipeline and client/prospect mapping
  • Occasional travel to clients nationwide, and to co-manage booth/exhibitor presence at healthcare conferences
Qualifications:

We are seeking someone who is ambitious, curious, and ready to be part of a fun and growing team.  Some core strengths will help you find success in this role:

  • Minimum 1-2 years of experience in healthcare or pharmaceutical industries in sales, account management or client services/customer success
    • Having experience working with pharmacy chains is a plus
  • Basic skills in Word, Excel and PowerPoint
  • Understanding of Salesforce is preferred, but not required (easy to learn)
  • Good organization skills and attention to detail
  • A desire to grow your knowledge about healthcare and sales management
  • Excellent client service!  We demonstrate our commitment to clients every day, and ability to manage multiple deliverables is critical
  • Most of all, a desire to part of a collaborative, inclusive and growing team
  • Live in NYC tri-state area is a plus

Apply Now! Email recruiting@pleio.com with resume and cover letter. Be sure to include the title of the job you are applying for in the subject line. Good Luck!

TECHNOLOGY

Pleio (play-o) is the leader in human-first patient engagement. We build meaningful relationships with patients on therapy using artfully scripted, live, patient centric conversations supported by digital outreach. Patients from all walks of life are easily overwhelmed when it comes to their health, the emotions and information that intrude into their life. GoodStart®, our proven white-label program forges extraordinary human connections to energize patients with an emotional bond that instills confidence, builds trust, increases adoption, and triggers sustainable behavior change across a wide a variety of disease states.

Job Purpose:

As a Laravel Development Lead, you will spearhead our development team in the creation and maintenance of web applications built on the Laravel framework. You will combine your in-depth knowledge of Laravel with your leadership skills to ensure projects, enhancements, improvements, and day-to-day tasks are completed efficiently and effectively, aligning with our company’s goals and client expectations.

Duties & Responsibilities:

  1. Technical Leadership and Management: Oversee the full lifecycle of software development projects, from conception through deployment, ensuring they meet quality standards and deadlines.
  2. Team Leadership: Lead, mentor, and grow a team of Laravel developers, fostering a collaborative and productive environment. This includes an offshore team.
  3. Technical Expertise: Serve as the go-to expert for all things Laravel, providing guidance and support to the development team. Ensure code quality, maintainability, and scalability.
  4. Architecture Design: Lead the planning and implementation of project architecture, ensuring optimal performance and adherence to best practices.
  5. Code Review: Conduct code reviews to ensure the quality and functionality of the codebase. Promote coding standards and best practices.

Skills & Qualifications:

  • Strong Experience with Laravel: Proficiency in Laravel framework and its ecosystem, with a solid understanding of PHP, MVC architecture, and OOP principles.
  • Leadership Skills: Proven experience leading development teams, with the ability to mentor and inspire team members.
  • Project Management: Experience with agile development methodologies and the ability to manage multiple projects simultaneously.
  • Technical Skills: Knowledge of front-end technologies (such as HTML, CSS, JavaScript, and Vue.js), database management (MySQL), and version control systems (GitHub).
  • Problem-Solving Abilities: Excellent analytical and problem-solving skills, with the ability to tackle complex technical challenges.
  • Communication Skills: Strong communication and interpersonal skills, capable of working collaboratively with both technical and non-technical team members.
  • Education: A bachelor’s degree in computer science, engineering, or a related field. Relevant certifications in Laravel or PHP are a plus.

Experience:

  • A minimum of 5 years of experience in web development, with at least 2 years in a leadership role.
  • Demonstrated track record of successful projects using the Laravel framework.
  • Experience with Scrum, Agile and ITSM/SDLC tools.
  • Experience with cloud environments such as AWS.
  • Experience leading offshore development teams.

Apply Now!
Email recruiting@pleio.com with your resume and cover letter. Be sure to put the job title in the subject line! Good Luck!

Equal Opportunity Employer:

Pleio is an equal opportunity employer committed to diversity and inclusion. We do not discriminate based on race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected characteristic. We value the talents of individuals from all backgrounds and actively seek a diverse workforce.

Our mission is to provide a fair and inclusive recruitment process for everyone, and reasonable accommodation is available to any applicant who may need it. Please reach out to recruiting@pleio.com to request accommodation and we’d be happy to chat.