August 26, 2025
Specialty pharmacies are turning to AI to improve medication adherence. AI tools like OLLIE help to analyze patient conversations for emotional and behavioral cues, helping providers address why patients skip prescriptions and strengthening support for chronic care management.
July 23, 2025
In this Pharmacy Times byline, Chief Pharmacy Officer at Pleio Mark Gregory, RPh and Director of Specialty Pharmacy at Gentry Health Services, Katie Warmuth, PharmD, CSP explore how a human-first support model led to improved adherence and outcomes in specialty pharmacy. As automation rises, their insights show why empathy remains essential for patient success.
June 13, 2025
Jennifer Butler, Chief Commercial Officer, Pleio, and Rimesh Patel, RPh, MBA, Chief Operating Officer, Gentry Health, discuss a new collaboration between Pleio and Gentry Health Services. This collaboration leverages peer-to-patient support to address emotional barriers in the specialty medication journey, boosting adherence, improving patient experience, and delivering measurable results.