Open Opportunities
PATIENT ENGAGEMENT CENTER
GoodStarter - Independent Contractor (Remote)
Apply to be a Pleio GoodStarter
Company Overview:
Individuals diagnosed with a chronic disease often feel overwhelmed, frustrated, and confused. Pleio helps patients overcome these emotional barriers and manage their new lifestyle. Leveraging our dedicated team of GoodStarters, we meet patients where they are in their health journey, offering emotional support, resources, and encouragement through meaningful conversations.
Position Overview:
As a GoodStarter, you’ll conduct scripted phone calls that connect and engage with patients — no selling involved. You’re compassionate, articulate, and empathetic, motivated by the freedom to choose your own schedule. This role is a great fit if you’re looking to make a meaningful impact on people’s lives while working entirely from home.
Requirements:
- Must currently reside in the United States and does not reside in one of the following states: WA, ND, OH, WY, CA.
- Strong internet connection (At least 25 Mbps download 10 Mbps upload).
- Experience with multitasking, able to handle upset customers, able to problem solve and provide timely updates.
- Experience working in a remote or hybrid setting – self-sufficient.
- Capable of following a script verbatim while sounding conversational.
- Active listening skills and great communication.
- Attention to detail and organizational skills.
- Capable of passing a background check.
- Laptop or desktop computer running Windows 11, latest MacOS, or Linux OS (Netbooks, Chromebooks (Chrome OS), tablets, and smartphones are not supported).
- 128gb hard drive, and 2GHz processor, or better.
- Your own USB headset with a microphone that plugs into your computer.
- Use of a VPN (Virtual Private Network) is not permitted while performing GoodStarter responsibilities.
Responsibilities:
- Must exceed call requirements to guarantee a minimum pay.
- Utilize MS Teams, call center software, and cloud-based software for day-to-day tasks.
- Execute a high volume of call attempts daily.
- Initiate and execute acts of kindness, bringing happiness and delight to our patients.
- Spread goodwill and create a sense of togetherness within our social community.
- Brighten the lives of our patients.
- Bring good intentions, boost positivity, and cheer around you.
- Spread kindness and compassion, encouraging everyone at Pleio to embrace the magic of giving, gratitude, and goodwill.
Preferred Talents and Abilities:
- 2 to 3 years of customer service experience with exceptional phone skills.
- Strong verbal communication and interpersonal skills.
- Analytical and creative problem-solving abilities.
- Proficient decision-making skills.
- Intermediate technical skills, including experience with cloud-based software.
- High school or equivalent (preferred).
- Bilingual in Spanish is a plus
Apply to be a GoodStarter today – do good and make money!
Sales
Vice President, Business Development - Full-Time Employee (Remote)
Job Title: Vice President, Business Development
Location: Remote
Department: Sales
Reports To: Chief Commercial Officer
Type: Full-time
Company Overview:
Pleio (PLAY-OH) believes in always putting the patient first. Pleio’s medication therapy onboarding platform achieves high levels of patient engagement, delivered with human connections and digital resources. Providing valuable patient support, therapy education, and long-term behavior change after a prescription is ordered or filled in our growing network of pharmacies and EMR companies.
Powered by the latest in conversational AI and behavioral science, Pleio supports pharmacies and EMRs and helps many of the top 10 pharmaceutical companies engage and fully support patients as they onboard onto treatments. Pleio’s GoodStart platform is proven to help pharmacies/EMR and pharmaceutical companies build a trusted bridge to reach and empower patients in a fully HIPAA-compliant virtual environment. Learn more at Pleio.com and on LinkedIn.
Position Overview:
Pleio, Inc. is seeking a highly experienced, results-driven Vice President with a proven track record of developing and executing sales strategies that drive revenue growth and market expansion. Focus on building strong relationships with key pharma customers that deliver strong revenue growth annually. This role requires a strategic thinker with a proven track record of achieving sales targets, navigating a consultative sales process, and delivering strong, scalable results.
Job Responsibilities:
- Business Development Performance:
- Develop and implement a comprehensive sales strategy aligned with the company’s overall business objectives.
- Drive the achievement of strong revenue and profitability targets.
- Develop consultative approaches in navigating the pharmaceutical ever-changing landscape.
- Achieve sales targets and build enterprise client positions across multiple pharmaceutical companies and brands.
- Serve as point person in closing deals and MSA expansion.
- Provide market trends, customer needs, and competitive landscape to identify new growth opportunities
- Team Leadership & Development:
- Build a high-performing sales territory to support sales goals
- Lead, mentor, and motivate cross functional team members to achieve and exceed sales targets
- Foster a culture of excellence, collaboration, and continuous improvement within the Pleio’s organization.
- Identify and address the current market positioning, aligning Pleio’s business development efforts across key functional areas.
- Pharma Customer Relations:
- Build and maintain strong relationships with key Pharma customers
- Serve as the primary point of contact for clients, ensuring a high level of customer satisfaction and retention.
- Collaboration & Cross-Functional Leadership:
Work closely with other departments, including marketing, patient engagement committee, and customer support, to ensure alignment and support for sales initiatives.
Qualifications:
Bachelor’s degree (MBA preferred).
- 10+ years of experience in selling consumer or patient services to pharmaceutical and biotech manufacturers with a minimum of 5 years in a senior sales role
- Proven track record of achieving and exceeding sales targets with Pharma Manufacturers.
- Excellent communication, negotiation, and interpersonal skills.
- Strategic thinker who can analyze complex data and make informed decisions.
Why Pleio, Inc.
Opportunity to make a significant impact in a growing and innovative company.
Collaborative and dynamic work environment.
Competitive salary and benefits package.
Equal Opportunity Employer:
Pleio is an equal opportunity employer committed to diversity and inclusion. We do not discriminate based on race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected characteristic. We value the talents of individuals from all backgrounds and actively seek a diverse workforce.
Our mission is to provide a fair and inclusive recruitment process for everyone, and reasonable accommodation is available to any applicant who may need it. Please reach out to recruiting@pleio.com to request accommodation and we’d be happy to chat.